Frequently Asked Questions
Everything you need to know about your Pulsetto shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How do I find my correct size?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.
Are your materials sustainably sourced?
At Pulsetto, we are committed to ethical fashion. Over 70% of our current collection is made from organic or recycled materials, and we work exclusively with certified fair-trade manufacturers.